Stamping Fee Invoices with a Credit Balance

SLTX does not automatically apply open credit balances to any balance due.

If there is a balance due that includes one or more credits, you must contact SLTX’s Accounting department to request that the credit(s) be applied. Once that is complete, you will be able to pay your net amount due.

If there is a credit balance with no balance due, you must contact SLTX’s accounting department to request a refund check be issued.  Once issued, the check will be mailed to the address on file for the corresponding agency.

To contact SLTX’s Accounting Department, you may use SLTX’s “Contact Accounting” form. Please be certain to include your surplus lines license number with your request.

As a reminder, SLTX accepts payments via credit card or Automated Clearing House (ACH) through its Electronic Filing System (EFS). Once logged in to EFS, the “Pay Invoices” button will be visible on the left navigation menu. The payment portal will then open a new, secure tab in the browser. For step-by-step instructions, SLTX has created a how-to guide on the online invoice payment process. This guide is located on the SLTX Broker Forms page of the SLTX website.